By accessing your account online and filling the Taj Alliance Preferred Partner
Membership Redemption Form
(page 1, page 2) and mailing it to us.
Each member organisation is assigned one official as the Authorised
Signatory/Approving Authority (who also signs on the Enrolment Form) for all redemption requests sent by participating
branches of the Taj Alliance Preferred Partner Member.
If you are sending a redemption request by post, please include the following details:
Your Taj Alliance Preferred Partner Membership Number
Full name of the individual applying for the request
Full address of the organisation/branch office with email ID, telephone and fax numbers
Name of the individual
to whom the reward will be delivered
Full address where reward will be delivered, along with telephone and fax
Details of the reward(s) - holiday package, dining certificates or other gifts: In each case, please
mention the item code, number of points redeemed and quantity
Signature of the individual applying for redemption
Signature of the Approving Authority
If you are sending a redemption request through email, the following steps will ensure quick processing:
Email the request with all the details (listed above) to the Approving Authority in the organisation
The Approving Authority will then forward the mail to the Taj Alliance Preferred Partner Membership Manager with a message indicating his/her approval of the request
It will take us 2 weeks to deliver requests for Taj Holiday packages and dining certificates and 6-8 weeks for other rewards.
We will send an email to the Approving Authority in your organisation confirming the receipt of your redemption request. Except for instances where we receive
a return mail from the approving authority within 24 hours instructing us to stop the processing of the request, we shall consider it as a valid request and
All redemptions will be processed subject to all outstanding payments being settled, prior to the request reaching us.